In accordance with the provisions of Regulation (EU) 2016/679, of April 27, relating to the protection of natural persons with regard to the processing of personal data and the free movement of this data (hereinafter, RGPD) we inform you:
Your personal data will only be used for the following purposes:
- Management of information requests that are made through the website or email in order to provide them with information about our products and services.
- Pre-contractual management in the event that you request a quote.
Express consent of the user through the selection of the check box for sending the form where he verifies his consent.
Pre-contractual measures in the case of requests for a quote or other information in relation to our products and services.
The personal data you provide will be kept as long as our contractual or commercial relationship is maintained. However, from the date of the termination of our contractual or commercial relationship, your data will be kept:
- One year those derived from internet connections with our website, email and voice phone calls, instant messaging, SMS or MMS.
The data obtained has not been provided by you.
There is no planned transfer of data, except legal obligation.
Any interested party may request the exercise of the following rights:
We make the forms where you can exercise these rights available to us upon request. You can request us in the mail email@example.com indicating the right you want to exercise and we will send you the corresponding form.
The exercise of the rights must be carried out by means of a communication addressed to the email firstname.lastname@example.org or at the registered office Calle Apodaca, 4, 28004, Madrid, España.
The rights of the interested parties are very personal, therefore, they will be exercised by the owner of the data, duly accrediting their identity (for this, the DNI or equivalent will be requested).
It may also be exercised through legal representation, in which case, in addition to the identity card of the interested party or equivalent, it will be necessary to provide a valid ID and document certifying the representation of the third party.
The person responsible for the treatment must answer the request that is addressed in any case, regardless of whether or not the personal data of the person affected or interested in their treatments appears.
In the event that the request does not meet the specified requirements, the person responsible for the file must request that they be corrected.
The data controller will respond to requests within one month of receiving the request. Said period may be extended for another two months if necessary, taking into account the complexity and the number of requests. The person in charge will inform the interested party of any of these extensions within one month of receiving the request, indicating the reasons for the delay.
You may request the protection of rights that have not been duly attended to by the Spanish Data Protection Agency. Either through the electronic headquarters of its web portal (www.agpd.es), or by writing to your postal address (C / Jorge Juan, 6, 28001-Madrid).
In general, you can use the Website without providing any personal information.
We have several sections on our website in which there are forms for the collection of personal data that are necessary to provide the services that you request. When you send us any of these forms requesting information, the user guarantees the authenticity, accuracy and veracity of all the information you provide us, committing to keep the personal data you provide updated so that they respond, at all times, to your actual situation. The User will be solely responsible for false or inaccurate statements and the damages that they may cause.
The personal data we collect are: Name, email and telephone.
We apply reasonable technical and physical measures to protect the information we collect through the Website.
We use Facebook and Twitter accounts to report on our activities and interact with our followers. By becoming a follower of ours, you consent to the processing of personal data that is available on your profile, exclusively for this purpose and only in the Facebook and twitter environment, in accordance with their use and privacy policies.
You can exercise the rights of access, rectification, deletion, limitation, portability of data, withdrawal of consent and opposition at the address email@example.com. We will attend to your requests within the framework and with the limitations derived from the operating rules established by Facebook and twitter.
Very friendly staff who made me feel very confident even though it was a difficult decision to have the surgery but now I am very happy to see the results I have obtained.
Excellent treatment from each and every one of those who form part of the Instituto Jesús Lago. Thank you very much for everything, they helped me before and after to feel good and to live much better with a magnificent result.
At first I was afraid to have the surgery because of the postoperative period, but when I put myself in the hands of Dr. Jesús Lago and his team, I was reassured. The result left me more than satisfied.
I felt very comfortable, the treatment was excellent and Doctor Jesús Lago's explanations were very clear and confident. He transmits confidence.
I only have words of gratitude for Doctor Jesús Lago and his wonderful team. From the very first moment they have been close, attentive, understanding, they have been concerned about my doubts, fears, etc...
My experience in this clinic and with Doctor Jesús Lago has been fantastic. Very good attention, excellent treatment and good expectations, more than happy with the result. Thank you very much!